Shipping policy
Shipping Policy
This Shipping Policy outlines the shipping methods, timeframes, and destinations for orders placed with JKVAA. Please read this policy carefully to understand how we deliver your purchases safely and efficiently.
1. Shipping Destinations
We proudly offer worldwide shipping to a wide range of countries.
Shipping options, delivery times, and fees may vary depending on your destination.
Please ensure you provide a complete physical street address for delivery — we cannot ship to P.O. boxes or incomplete addresses.
Shipping costs and available options will be calculated and displayed at checkout based on your delivery address.
2. Shipping Methods
All orders are shipped from our fulfillment center in the United States.
We partner with trusted and reliable global carriers to ensure your order is handled with care.
At checkout, you will be able to choose from available shipping options, which may include:
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Standard Shipping
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Expedited Shipping
Each method’s cost and estimated delivery time will be displayed before you confirm your order.
3. Order Processing
All orders are processed within 2–3 business days after payment has been confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package.
4. Estimated Delivery Time
The estimated shipping time for most international orders is 15–20 business days, depending on your location and selected shipping method.
Please note that delivery times may be affected by customs delays, weather conditions, or carrier service disruptions — factors outside our control.
5. Shipping Costs
Shipping costs are automatically calculated at checkout based on the:
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Shipping method selected
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Destination address
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Total weight or size of the order
We may occasionally offer free shipping promotions on qualifying orders. Any active promotions will be clearly displayed on our website.
6. Independent Store (Direct-to-Consumer) Shipping Policy
JKVAA operates as an independent online store, meaning all products are shipped directly from our own warehouse or trusted partners.
This approach ensures product quality, authenticity, and consistent service — but it may result in slightly longer international delivery times (typically 15–20 business days).
We do not use third-party marketplaces for order fulfillment, so all order processing, packaging, and shipping are handled exclusively by JKVAA.
7. Order Changes & Address Accuracy
Please carefully review your shipping details before submitting your order.
JKVAA is not responsible for packages delivered to incorrect or undeliverable addresses provided by customers.
If you need to change your shipping address, contact us immediately at info@jkvaa.com.
We will do our best to update your address if your order has not yet been processed or shipped. Once your order has been dispatched, the address cannot be changed.
8. Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address, unclaimed delivery, or unpaid customs fees, we will contact you to arrange re-shipment.
Please note that additional shipping fees will apply for re-delivery.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer service team:
Email: info@jkvaa.com
Phone: +1 (701) 516-8317